Gateshead.Beyond browsing.
Websites and ecommerce for Gateshead businesses, joining up product discovery, useful information and the next customer action.
Discuss your websiteIllustrative customer interaction photography.
Let people move from interest to a plan: buy it, book it or come and see it.
Retail meets experience
Metrocentre’s own directory spans shopping, food and leisure. For a Gateshead retailer or activity business, that is a useful reminder that a visit can involve several decisions. Your website should make your part of that plan clear, whether the customer starts at home or on their phone.
Local context: Metrocentre — shopping, food and leisure in Gateshead.
Join up the next step.
Products people can compare
Organise the range by useful differences such as size, purpose and compatibility. Explain what is available online and what needs a store visit, using product information your team can keep accurate.
Collection with a clear handover
If you offer collection, explain order status, ready-to-collect confirmation and the collection point. Scope the stock and fulfilment connection before promising immediate availability.
Bookings that explain the experience
For a class or activity, make session options, group size, age or equipment requirements clear where relevant. Customers should know what they are choosing before reaching a booking provider.
A useful connection to our work.
Our Iron Tyres project is an example of organising a specialist product range around the customer’s question. It is shown as relevant experience, not as a Gateshead client.
The right tools
for your business.
Elsewhere in the North East.
Explore another local starting brief, or return to the Sunderland hub.
A few practical
questions.
Can one site support both products and appointments?
Yes, if the navigation makes the two journeys clear. We scope product ordering and appointment availability separately, then choose a platform arrangement that your team can manage.
Can customers see whether something is in stock?
That depends on the quality and accessibility of your stock data. We agree the update method, delay and fallback before showing an availability message customers will rely on.
Can we begin with a smaller product range?
Yes. A focused launch can test the catalogue structure and fulfilment process. The brief should still explain how more products and categories will be added later.
We can discuss a monthly local-business plan or a build with ongoing care. The proposal defines the pages, content, connections and maintenance your business needs.
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